Privacy policy

At Co-ord Canvas (https://coordcanvas.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect:

  • Personal Information: Name, email address, phone number, shipping address, billing address.
  • Payment Information: Payment details are securely processed via Cashfree, and we do not store any card or UPI credentials on our servers.
  • Device Information: IP address, browser type, device information, and usage data (via cookies and analytics).
  • Order History: Products purchased, amount paid, and shipment details.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Communicate with you (order updates, promotional offers, support)
  • Ensure a safe and secure shopping experience
  • Improve our website’s functionality and performance
  • Comply with legal obligations

3. Payment Security

All payments on Co-ord Canvas are securely processed through Cashfree, a PCI DSS compliant payment gateway. Cashfree uses industry-standard encryption to ensure your payment information is safe and protected.

We never store your credit/debit card or UPI details on our servers.

4. Data Protection and Security

We implement robust technical and organizational measures to protect your personal data. These include:

5. Shipment and Order Fulfillment

We ensure safe and timely delivery of your orders through trusted courier partners. All orders are trackable, and customers receive shipment notifications with tracking IDs.

In case of shipment issues, our support team is available at support@coordcanvas.com to assist you.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may opt-out or disable cookies in your browser settings.

7. Third-Party Services

We may use trusted third-party tools like:

  • Cashfree (for payments)
  • Google Analytics (for traffic insights)
  • Courier tracking APIs (for order tracking)

All third-party providers have their own privacy policies which govern their use of your information.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications at any time
  • Request details of how your data is being used

To exercise any of these rights, email us at support@coordcanvas.com

9. Children’s Privacy

Co-ord Canvas does not knowingly collect or store data from individuals under the age of 13. If you are a parent or guardian and believe your child has provided personal information, please contact us for prompt deletion.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date” at the top.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, feel free to contact us at:

📧 Email: contact@coordcanvas.com
📱Phone: 9193655693